Delivery
Please be aware, that it might take 2-3 business days before your order is shipped from our warehouse. Your order is shipped with Zasilkovna. Shop Up Stories is not responsible for any shipping delays.

PLEASE NOTE: If your package has been delivered to a collection point please make sure to collect it in time, before it is returned to our warehouse. If your package is returned to our warehouse, Shop Up Stories will not cover the shipping cost. You will have to cover the shipping costs in such circumstances.


Cancellation before order shipping
Unfortunately, it is only possible to cancel your order, if it has not yet been packed and shipped from our warehouse. If you want to cancel an order, please contact us as soon as possible by e-mail or phone:
Monday to Friday between 9 am - pm
Phone: +420 773 010 003
E-mail: hi@shopupstories.com